Tashiana
Office Administrator and Maintenance Coordinator
Coordinates schedules, fitter bookings, maintenance, shortages and wages.
Speak to Tashiana about
- Booking a site check, installation or fitter.
- Booking a maintenance or service visit.
- Urgent rescheduling.
- Following up shortages, snags, remakes or outstanding parts.
- A wages query.
Responsibilities
- Coordinate installation schedules, calendars and fitter bookings.
- Coordinate maintenance visits and post-installation service.
- Track shortages, snags, factory remakes and outstanding parts.
- Coordinate with factory, logistics, managers and clients.
- Handle urgent rescheduling through the relevant managers.
- Maintain wages and relevant financial/admin spreadsheets.
- Support wages queries, management documents and operational updates.
- Obtain Ashlen/Jody's confirmation before changing fitters they have allocated.
Works with
- Ashlen
Confirms with Ashlen before changing a fitter he has allocated.
- Jody
Confirms with Jody before changing a fitter he has allocated.
- Danielle
Supported by Danielle with administration.
- Sharm
Coordinates factory follow-ups with Sharm.
- Mo
Coordinates bookings and resources with Mo.
Situations involving Tashiana
Book a site check
Tashiana books it. Mo does the check. The consultant / design assistant supplies the pack.
Book a site check
Tashiana books it. Mo does the check. The consultant / design assistant supplies the pack.
- 1
Coordinate the booking with Tashiana.
- 2
Consultant / design assistant supplies the correct drawing and specification pack.
- 3
Mo conducts the check using the latest project information.
Missing warehouse part
Vince, under Norman. The office coordinates replacements where needed.
Missing warehouse part
Vince, under Norman. The office coordinates replacements where needed.
Maintenance booking
Tashiana. If the work needed isn't clear from the client's photos or videos, Rodney or Mo assess on site.
Maintenance booking
Tashiana. If the work needed isn't clear from the client's photos or videos, Rodney or Mo assess on site.
- 1
Tashiana coordinates maintenance visits and post-installation service.
- 2
Wrong manufactured part
The installation manager defines the issue. Tashiana follows up with Sharm / the relevant factory.
Wrong manufactured part
The installation manager defines the issue. Tashiana follows up with Sharm / the relevant factory.
Change an allocated fitter
Confirm with Ashlen or Jody first if they allocated the fitter. Tashiana coordinates the booking.
Change an allocated fitter
Confirm with Ashlen or Jody first if they allocated the fitter. Tashiana coordinates the booking.
- 1
- 2
Tashiana updates the booking once confirmed.
Book or reschedule a fitter
Tashiana, through the relevant managers.
Book or reschedule a fitter
Tashiana, through the relevant managers.
- 1
Tashiana coordinates schedules, fitter bookings and urgent rescheduling.
Wages query
Tashiana.
Wages query
Tashiana.
- 1
Tashiana maintains wages spreadsheets and supports wages queries.