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Rodney

Installation / Site / Technical Manager

Manages assigned installations and resolves technical site issues.

Speak to Rodney about

Responsibilities

Works with

Situations involving Rodney

Maintenance booking

Tashiana. If the work needed isn't clear from the client's photos or videos, Rodney or Mo assess on site.

  1. 1

    Tashiana coordinates maintenance visits and post-installation service.

    Tashiana

  2. 2

    When what needs to be done can't be determined from the client's photos, videos or description, Rodney or Mo carries out a technical assessment on site.

    RodneyMo

Wrong manufactured part

The installation manager defines the issue. Tashiana follows up with Sharm / the relevant factory.

  1. 1

    The designated installation manager defines the issue.

    RodneyMo

  2. 2

    Tashiana coordinates the follow-up.

    Tashiana

  3. 3

    Sharm / the relevant factory handles production.

    Sharm

Quality concern

The assigned installation manager. Tshepang supports quality and customer-service work once she starts.

  1. 1

    The assigned installation manager (Rodney, Mo, Ashlen or Jody) is responsible.

    RodneyMo

  2. 2

    Tshepang supports quality / customer-service work (starts November 2026).

    Tshepang Twala