Rodney
Installation / Site / Technical Manager
Manages assigned installations and resolves technical site issues.
Speak to Rodney about
- A technical problem on one of his installations.
- Workmanship concerns on his projects.
- Outstanding work on a project assigned to him.
- A maintenance query where the work needed isn't clear from the client's photos or videos.
Responsibilities
- Manage assigned installations and site progress.
- Guide fitters and resolve technical installation issues.
- Check workmanship and identify remedies.
- Coordinate outstanding work with the office, consultants and factory.
- Communicate with clients on assigned projects.
- Work with Mo and the other installation managers on site requirements.
- Carry out a technical assessment on site for a maintenance query when the client's photos, videos or description don't show what needs to be done.
Works with
- Mo
Works with Mo and the other installation managers on site requirements.
- Tshepang Twala
Directs Tshepang's quality work on his projects.
- Tashiana
Assesses a maintenance query on site when the work can't be determined from the client's photos or videos.
Situations involving Rodney
Maintenance booking
Tashiana. If the work needed isn't clear from the client's photos or videos, Rodney or Mo assess on site.
Maintenance booking
Tashiana. If the work needed isn't clear from the client's photos or videos, Rodney or Mo assess on site.
- 1
Tashiana coordinates maintenance visits and post-installation service.
- 2
Wrong manufactured part
The installation manager defines the issue. Tashiana follows up with Sharm / the relevant factory.
Wrong manufactured part
The installation manager defines the issue. Tashiana follows up with Sharm / the relevant factory.
Quality concern
The assigned installation manager. Tshepang supports quality and customer-service work once she starts.
Quality concern
The assigned installation manager. Tshepang supports quality and customer-service work once she starts.
- 1
- 2
Tshepang supports quality / customer-service work (starts November 2026).
